Questions Before You Commit?
Owned and operated by Kelvura, our team knows recovery equipment inside and out.
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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier link. You can use that link to monitor your delivery status in real time.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on conditions and the return process, please review our Return Policy page or contact our support team directly.
Can I exchange a product for a different model?
Exchanges are handled on a case-by-case basis depending on the product and its condition. Reach out to our team with your order number and we will walk you through your options.
What power requirements do your infrared saunas and red light therapy panels need?
Most of our infrared saunas and red light therapy panels are designed to run on a standard household outlet. Specific voltage and amperage details are listed on each product page under the specifications tab.
How do I maintain my cold plunge between uses?
We recommend draining and wiping down the interior regularly, and using the filtration or sanitation system included with your unit. Each cold plunge product page includes a detailed care guide tailored to that model.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Why Buy From Kelvura
Premium Recovery Equipment
Every cold plunge, sauna, and panel is selected for build quality and long-term performance.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum.
Secure Checkout
Your payment and personal information are protected with industry-standard encryption at every step.
30-Day Returns
Not the right fit? Our 30-Day Returns policy gives you confidence to try it in your own space.
